Privacy Policy

PRIVACY POLICY

BioSphere Services respects the privacy of individuals who visit our website, contact us, or request information about our services.

This Privacy Policy explains what information we may collect, how we may use and disclose it, and the choices that may be available to you.

This Privacy Policy applies to information collected through the BioSphere Services website and related communications.

1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

●        Submit a contact or service request form

●        Request information about our services

●        Contact us by phone, text message, email, or another communication method

●        Communicate with us regarding a potential or existing service request

Depending on your interaction with us, this information may include:

●        Name

●        Email address

●        Telephone number

●        Service or property address

●        Type of service requested

●        Information included in your message or inquiry

●        Communication preferences

Please provide only information that is reasonably necessary for us to understand and respond to your request.

Information Collected Automatically

When you use our website, certain technical information may be collected automatically through standard website technologies.

This information may include:

●        IP address

●        Browser type

●        Device information

●        Operating system

●        Pages visited

●        Referring pages

●        Date and time of access

●        General website interaction information

This information may be used to operate, maintain, secure, and improve the website.

2. How We Use Information

We may use information to:

●        Respond to inquiries

●        Evaluate service requests

●        Provide information about our services

●        Schedule or coordinate requested services

●        Communicate regarding a service request

●        Provide customer support

●        Maintain business records

●        Operate and improve our website

●        Maintain website and system security

●        Detect or prevent misuse, fraud, or security incidents

●        Comply with applicable legal obligations

●        Protect our rights, property, users, or others

●        Send communications that you have requested or agreed to receive

We may also use information for another purpose disclosed when the information is collected or as otherwise permitted by applicable law.

3. Phone, Text, and Email Communications

If you provide a telephone number or email address, we may use it to respond to your inquiry or communicate with you regarding requested services.

If you separately consent to receive promotional text messages or other marketing communications, you may withdraw that consent using the opt-out instructions provided with the communication.

Where supported, you may reply STOP to stop promotional text messages.

Message and data rates may apply depending on your mobile carrier and service plan.

Opting out of promotional communications does not prevent us from contacting you when reasonably necessary to respond to an inquiry, provide requested information, or communicate regarding an existing service.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, preferences, and performance.

Some website features or third-party services may also use cookies or similar technologies when those features are enabled.

You may be able to control cookies through your browser settings.

Disabling certain cookies or technologies may affect website functionality.

5. How We May Disclose Information

We may disclose personal information when reasonably necessary to:

●        Operate our website and business

●        Respond to or perform requested services

●        Work with service providers that support our operations

●        Maintain website or information security

●        Comply with applicable law, legal process, or lawful governmental requests

●        Protect the rights, safety, or property of BioSphere Services or others

●        Prevent or address fraud, misuse, or security concerns

●        Complete a merger, acquisition, reorganization, sale, or other business transaction

Service providers may receive information as reasonably necessary to perform services on our behalf.

We may also disclose information when you direct us to do so or when disclosure is otherwise permitted or required by applicable law.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, legal, recordkeeping, security, and dispute-resolution purposes.

Retention periods may vary depending on the type of information and the circumstances involved.

7. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information under our control.

However, no website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.

8. Your Privacy Choices and Rights

Depending on applicable law and your relationship with BioSphere Services, you may have rights concerning your personal information.

These rights may include the ability to request:

●        Access to certain personal information

●        Correction of inaccurate personal information

●        Deletion of certain personal information

●        Information regarding how personal information is used or disclosed

●        Changes to certain communication preferences

Additional rights may be available depending on your jurisdiction.

Privacy requests may be subject to identity verification, legal exceptions, and other requirements permitted by applicable law.

9. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

BioSphere Services does not control the privacy practices of independent third parties.

Information you provide directly to another website or service is governed by that third party's own privacy practices and policies.

10. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly seek personal information from children under 13 through the website.

If you believe a child has provided personal information through our website, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, or legal requirements.

When changes are made, the revised Privacy Policy will be posted on this website with an updated Effective Date.

12. Contact BioSphere Services

If you have questions about this Privacy Policy, our privacy practices, or the way BioSphere Services handles personal information, please contact us at:

BioSphere Services
Phone: 909-787-2350
Address: 3350 Shelby St., Suite 200, Ontario, CA 91764
Website: biosphereservices.com